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    Service Excellence

    Service Excellence

    • At BHAI Pumpcrete, we thrive to achieve service excellence
    • We respond to service call on the same day based on availability of our service engineer
    • In case of software issue, we get into action and resolve it within hours of call lock by providing online support directly from our works.
    • Our dealer service personnel are trained by our company’s senior engineers on regular basis.

    BHAI Pumpcrete Genuine Spare Parts

    • The performance of concrete batching plant depends on the performance of different parts used in it. We give highest importance that the best quality parts are used in the batching plant. We urge our customers to procure only genuine spare parts to ensure continued impeccable performance of their batching plants without any hassle.
    • The genuine spare parts are only available with us and we ensure the same quality as the original one. These spare parts benefit you in a long run and enhance the batching plant’s performance besides saving your money. Only trust on Genuine Spare Parts.


    • We provide one year warranty against Manufacturing Defect of Mechanical parts from the date of Installation and six months on Electrical and Electronic parts.
    • Rubber parts and other normal wear & tear parts will not be covered under warranty.


    • We provide free of cost training to the batching plant operators at site after commissioning of the batching plant.
    • The training includes all functionalities of the plant along with the operation of the control panel / SCADA in Laptop.
    • The training also includes preventative maintenance of the batching plant and we provide a periodical checklist for the same.
    • We also provide training at our works from time to time on request from our customers.

    Financial Support

    • We provide financial support to our customers by liasioning them with leading banks and financial institutions.
    • We have a mutual cooperation agreement signed with HDFC, the leading construction equipment financing bank.
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